Support

We're here to help. Find answers below or reach out to us directly.

Frequently Asked Questions

How do I reset my password?

Go to the login screen and tap "Forgot Password". Enter your registered email and we'll send you a reset link. You can also change your password from Profile → Settings → Change Password.

Are the daily quizzes really free?

Yes! You get 3 free practice questions every day. They refresh at midnight IST. No credit card or payment is required for daily practice.

How do I change my target exam?

Go to Profile → Edit Profile and select your new target exam. Your recommended quizzes and analytics will update accordingly.

I purchased a pack but can't access it

First, try pulling down to refresh on the Store screen. If the issue persists, go to Profile → Purchase History to verify your purchase. Contact us if you still have trouble.

How do I report a wrong answer or error?

While reviewing a question, tap the flag icon to report it. Our content team reviews all reports and corrects errors promptly.

Can I use the app offline?

Yes! Previously loaded quizzes are cached for offline use. Your progress syncs automatically when you're back online.

How do I delete my account?

You can delete your account from Profile → Settings → Delete Account, or visit our account deletion page. All your data will be permanently removed within 30 days.

Still need help?

Email Us

We typically respond within 24 hours

hello@geniusquizzes.in